Regulatory

If you have any concerns or wish to register a complaint, request you to follow the below process:

Step 1 – Name, address and telephone number of the investor relation officer who shall attend to the investor complaints are as follows:

Name: Mr. Nilesh Kagale.
Designation: Head of Compliance and Operations
Address:  B-808, Kohinoor Square, Plot no. 46, N.C. Kelkar Road, Dadar (W), Mumbai- 400028
Phone: +91 22 6952 3006
Email: compliance@insightfulinv.com

Step 2 – If the investor is not satisfied with the response received by following the Step (1) above then he/she may escalate the concern with all relevant details by marking a mail to info@insightfulinv.com

Step 3 – If the resolution provided at Step (1) and then Step (2) does not meet your expectation, you may approach:

1. SEBI’s grievance system – SCORES i.e. SEBI Complaints Redressal System and lodge your grievances at https://scores.gov.in/scores/Welcome.html or you may download the SEBI SCORES app on mobile from Apple Store and Play Store. For any queries/feedback or assistance, you may also contact their toll-free helpline service number (1800 266 7575 or 1800 22 7575) which is available all days from 9:00 a.m. to 6:00 p.m. (excluding declared holidays).
   OR
2. You may initiate the dispute resolution through SMARTODR (https://smartodr.in/login). Please also note that dispute resolution through ODR Portal can be initiated at any stage of the escalations mentioned herein above.